Better2Know is delighted to announce that our CEO and Chairman Mike Asher has been shortlisted for the Great British Entrepreneur Service Industry Director of the year. The award will be announced in London in November 2015.
This award recognises all of Mike’s hard work and dedication to Better2Know in the last four years, making it a truly patient focussed organisation, providing and outstanding service.
Better2Know puts patients in charge of their sexual health. Patients choose the test that they want, which means they do not have to tell anyone what they have done. Our Patient Services team is available 24 hours a day, 7 days a week to answer questions and to support patients through every step of their journey from booking their appointment to getting their results and any treatment.
Mike has introduced new services in the last year to provide a wider service to patients: Instant testing (with results for six STIs in 20 mins), our Everywhere service where a nurse attends the patient at their choice of location (e.g. home, hotel or office), and has expanded the number of clinic locations across the world.
Mike has trained the Patient Services team to provide exceptionally high levels of patient service. This includes a full induction programme for new staff, which includes getting tested at Better2Know and competitor clinics, learning about different STIs and how to test for them, and care and service standards for patients.
We are delighted that Mike has been nominated, and wish him the best of luck in November.
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