Genetic Test« View All Products
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Better2Know Terms & Conditions
Gene Testing Home Kit
What is Genetic Testing?
Genetic testing will help identify if you are at a higher risk of developing conditions such as heart disease or cancer. Your Better2Know gene test will tell you whether you have any gene mutations that may mean an increased risk of future diseases or conditions.
Why should I consider Genetic Testing?
You may choose to get genetic testing if you are concerned about hereditary cancers or heart conditions. Earlier detection of your personal risk will enable proactive care; you can take preventative measures to reduce your chances of developing future health problems.
What is the Better2Know Gene Testing process?
Before you take your test, you will have a invited to a pre-test consultation with one of our experienced doctors who will go through the test and the implication of any results you might receive. Following this, your sample collection kit will then be sent to you.
Better2Know’s CPA accredited laboratory uses a single sample of saliva to detect any gene mutations that indicate a higher chance of heart conditions or cancers developing. Your genetic home testing kit will contain detailed instructions on how to collect your sample, a saliva tube, a blue cap and a plastic bag. You will also find a pre-paid return envelope, please use this to send your sample directly to our laboratory for testing.
When will my home testing kit arrive?
Your Better2Know home test will be sent using first class post on the very same day, if you order before 4pm, Monday to Friday.
How will I receive my test results?
Your results will be available within 3-4 weeks after your sample has arrived at the laboratory. Better2Know’s expert advisors will contact you once all your results are ready to report. Alternatively, you can choose to phone us instead.
What should I do with my results?
Your genetic home test will not diagnose your condition. Your results will detail whether you have any gene mutations that can mean your personal risk of common hereditary cancers or heart disease is higher than usual. Nor does a negative result mean you will never develop any future conditions.
If your results are positive for any of the genes tested, Better2Know will help you arrange an appointment with one of our specialists who can go into more detail about your results and appropriate next steps.
How can I order my home test?
Order your genetic home testing kit now by adding the test to your basket now, and proceed to payment. Alternatively, if you have any other questions, simply phone us on the number displayed at the top of the page. Lines are open 24/7 for your convenience. Our team of expert advisors will help you with any additional queries and ordering your gene test.
How it works
How It Works
Buying your home test kits online is simple:
- 1 Buy your test online.
- 2 Receive it in the post.
- 3 Provide a sample.
- 4 Free return postage to the lab.
- 5 Check your results securely online.
We provide a completely confidential and anonymous service. Please refer to our FAQs above, for more information. If you have any additional questions, please do not hesitate to contact us, using the phone number at the top of the page.
Frequently Asked Questions
Q: When will you send my kit to me?
If your order is placed before 4pm on a working day, then it will be sent the same day. Otherwise it will be sent on the next working day.
Q: Why do you need my email address?
Your Patient Services Manager, Louise Wright, will email you your login details to access your results, a confirmation your kit has been dispatched and finally when all your results are ready. We do not sell on or email you any other marketing materials, that is why we do not ask you to opt in or out of anything.
Q: Do I need to use my real name?
No, but the postman does need to know where to deliver the kit to. As long as you use a name that will get the kit to you, then we do not need your real name.
Q: What does the kit packaging look like?
It will arrive in plain white envelope with your typed name and address on it.
Q: What if I have any more questions?
You can email Louise by replying to one of the emails she has sent to you. She will do her best to answer them.