Allergy Test
Allergy Test
  • Product Description
  • How it works
  • FAQs

Product Description

Allergy Test

What is an allergy test?

The Better2Know ALEX allergy test will identify up to 300 different potential sources of allergic reaction. An allergy test is an exam performed to determine if your body has an allergic reaction to a known substance. If you are allergic to any particular material or substance, your immune system will overreact and produces antibodies (proteins) called immunoglobulin E (IgE). These antibodies trigger the release of chemicals that cause an allergic reaction.

Why should I take the ALEX Allergy test?

The ALEX Allergy test determines what allergies you may have. The test checks your blood against a wide range of allergens, including:

  • Pollen
  • Mites
  • Microorganisms and spores
  • Plant food
  • Animal food
  • Insects and venoms
  • Animals
You should take this test if you suspect you may have an allergy to certain substances.

How does the ALEX Allergy test work?

The ALEX Allergy test uses a blood sample to test against specific allergens. The ALEX Allergy test allows you to take a sample of your own blood, which can be sent to Better2Know’s certified laboratory for testing.

How will I receive my test results?

After our lab receives your sample, you will get your results within 4 days. Our Patient Services team will notify you when your results are available. You can also log in to your secure Patient Area to view your results.

What should I do with my results?

If your test results show that you are allergic to particular substances, it is recommended that you book an appointment with a doctor to discuss the results. Better2Know can assist you in scheduling an appointment with one of many helpful doctors in your area. During the appointment, the doctor will review your results with you and advise on the appropriate steps to take, including prescribing certain medications that can help with your allergies.

How can I order my ALEX Allergy test?

To order your ALEX Allergy Test online now, select the ‘Add to Basket’ button and follow the steps. To speak to an advisor and purchase this test over the phone, please call Better2Know on the number above. A member of our dedicated Patient Services team will answer your questions and process your order. Better2Know provides a wide range of health tests and screens throughout the UK. Our welcoming and experienced team are available 24/7 for your convenience.

How it works

How It Works

Buying your home test kits online is simple:

  • 1 Buy your test online.
  • 2 Receive it in the post.
  • 3 Provide a sample.
  • 4 Free return postage to the lab.
  • 5 Check your results securely online.

We provide a completely confidential and anonymous service. Please refer to our FAQs above, for more information. If you have any additional questions, please do not hesitate to contact us, using the phone number at the top of the page.


Frequently Asked Questions

Q: When will you send my kit to me?

If your order is placed before 4pm on a working day, then it will be sent the same day. Otherwise it will be sent on the next working day.

Q: Why do you need my email address?

Your Patient Services Manager, Louise Wright, will email you your login details to access your results, a confirmation your kit has been dispatched and finally when all your results are ready. We do not sell on or email you any other marketing materials, that is why we do not ask you to opt in or out of anything.

Q: Do I need to use my real name?

No, but the postman does need to know where to deliver the kit to. As long as you use a name that will get the kit to you, then we do not need your real name.

Q: What does the kit packaging look like?

It will arrive in plain white envelope with your typed name and address on it.

Q: What if I have any more questions?

You can email Louise by replying to one of the emails she has sent to you. She will do her best to answer them.