- Product Description
- How it works
Better2Know Terms & Conditions
Is this Chlamydia & Gonorrhoea test accurate?
This is an accurate swab test for Chlamydia and Gonorrhoea. It will tell you whether you have had chlamydia, gonorrhoea, neither or both. You may have a chlamydia and/ or gonorrhoea infection in your rectum or anus if you have received anal sex to someone who has one or both of these infections. The infections are localised, so a urine test will not detect whether or not you have an infection in your rectum. The only way to know is to get tested.
How does a Chlamydia & Gonorrhoea swab test work?
For this test you take a swab of your rectum using the kit provided. It is very quick, easy and painless to take a swab and we provide step-by-step instructions on how to do it.
After you have bought your test online, we will post a discreet test kit to your home or chosen address by first class post. The postal packaging is plain so no one will know what it is. Open the pack and you will find a lab form, a swab taking kit and a pre-paid return envelope. In addition, we will email you a copy of the sample collection instruction leaflet. It is important that you follow the instructions on the leaflet carefully. You will get an email to tell you when your results are ready, but you can also log on to our secure website and check your results at a time to suit you.
When will my test arrive?
If you order a test kit before 4pm Monday to Friday, we will post it to you by first class post on the same day. Your test kit should arrive the next working day or the day after.
How long before I get my results?
Results for this test are normally available within two working days from when your sample arrives at the laboratory.
What happens if my test is positive ?
If you would like us to, we can arrange an appointment with a Better2Know doctor so that you can discuss the results and get a prescription for the required medication. There will be a small fee for this. If you prefer, you can take your results to your own clinic or GP.
Is testing through Better2Know confidential?
Yes. Your results and details are 100% confidential and we aren't allowed to inform your GP or anyone else without your permission.
How long should I wait after sex before getting a Gonorrhoea & Chlamydia swab test?
Typically, you should wait 2 weeks since your last risky encounter before getting tested. This is because the test will not usually detect Gonorrhoea & Chlamydia until 2 weeks have passed since infection.
How it works
How It Works
Buying your home test kits online is simple:
- 1 Buy your test online.
- 2 Receive it in the post.
- 3 Provide a sample.
- 4 Free return postage to the lab.
- 5 Check your results securely online.
We provide a completely confidential and anonymous service. Please refer to our FAQs above, for more information. If you have any additional questions, please do not hesitate to contact us, using the phone number at the top of the page.
Frequently Asked Questions
Q: When will you send my kit to me?
If your order is placed before 4pm on a working day, then it will be sent the same day. Otherwise it will be sent on the next working day.
Q: Why do you need my email address?
Your Patient Services Manager, Louise Wright, will email you your login details to access your results, a confirmation your kit has been dispatched and finally when all your results are ready. We do not sell on or email you any other marketing materials, that is why we do not ask you to opt in or out of anything.
Q: Do I need to use my real name?
No, but the postman does need to know where to deliver the kit to. As long as you use a name that will get the kit to you, then we do not need your real name.
Q: What does the kit packaging look like?
It will arrive in plain white envelope with your typed name and address on it.
Q: What if I have any more questions?
You can email Louise by replying to one of the emails she has sent to you. She will do her best to answer them.