Covid-19 Coronavirus Test

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Covid-19 Test
  • Product Description
  • How it works
  • FAQs

Product Description

Covid-19 Test

Covid-19 (Coronavirus) Home Test Kit

The Covid-19 home test requires a combined nose/throat swab sample to be collected and sent back to our accredited UK laboratory for testing. Inside your home testing package, you will find:

  • A sterile PCR swab
  • A pathology form
  • A postage-paid envelope to return your sample to us
  • We will also provide you with a full set of instructions detailing how to collect your sample

Once you have taken your sample, please use the postage paid envelope to send it to our laboratory.


What are the symptoms of Covid-19?

Symptoms may not appear for up to two weeks after you have become infected with the virus. This means that it is possible to spread the virus without having any symptoms.

If present, symptoms of Covid-19 include:

  • Fever
  • Cough
  • Fatigue
  • Shortness of breath.

Why should I consider a Covid-19 test?

Covid-19 is spreading quickly. You should consider testing for Covid-19 if you are experiencing any of the above symptoms, you have recently travelled to a high-risk country or you think you may have come into contact with someone who has Covid-19.

How does the Covid-19 PCR test work?

The Better2Know test uses state of the art PCR techniques to look for the Wuhan strain of the virus. The principle of PCR is to extract, amplify and identify the viral RNA sequence of the virus. This testing method ensures the high degree of specificity of this test for the Wuhan and related strains of Coronavirus nCoV-2019. Our test is sensitive to fewer than 100 copies of the target viral RNA, making it a highly accurate test.

How accurate is the test?

This Covid-19 test is highly accurate at 99.9%.

When will my home testing kit arrive?

Orders placed before 4pm, Monday to Friday, will be sent out on the same day by first-class post.

When will I receive my results?

Your test result will be available within 48 hours following receipt of your sample at our laboratory. You will be contacted by a member of our Patient Services team. You can also view your result in your secure Patient Area on our website.

How it works

How It Works

Testing for Covid-19 with Better2Know’s Home Test Kit is simple:

  • 1 Buy your test online
  • 2 Receive it in the post
  • 3 Read the instructions and provide your sample
  • 4 Return your sample to our lab in the pre-paid postage envelope
  • 5 Check your results online in your secure patient area

Better2Know provides private and confidential testing. Your Covid-19 test result will be available within 48 hours of your sample’s arrival at the laboratory. If you do test positive, please self-isolate immediately and phone 111.

Please refer to our Frequently Asked Questions (FAQs) section for more information. If you have any additional questions, please do not hesitate to contact us using the phone number at the top of the page.

FAQs

Frequently Asked Questions

Questions about Covid-19 (Coronavirus)

Q: What is Covid-19?

Covid-19 is a coronavirus which can cause illness in both humans and animals. The effect of the virus on an individual varies from person to person. Covid-19 is highly contagious and spreads very quickly from person to person.

Q: How is Covid-19 spread?

Covid-19 is thought to be transmitted through close contact with the virus. This occurs through droplets produced when a person with Covid-19 coughs or sneezes. Other people can then become infected with the virus by breathing in the droplets. Transmission can also occur when a person touches nearby surfaces and objects where the droplets have landed, and then touches their eyes, nose or mouth.

Q: What are the symptoms of Covid-19?

Symptoms may not appear for up to two weeks after you have become infected with the virus. This means that it is possible to spread the virus without having any symptoms.

If present, symptoms of Covid-19 include:

  • Fever
  • Cough
  • Fatigue
  • Shortness of breath.
Q: Why should I consider a Covid-19 test?

Covid-19 is spreading quickly. You should consider testing for Covid-19 if you are experiencing any of the above symptoms, you have recently travelled to a high-risk country or you think you may have come into contact with someone who has Covid-19.

Q: What if I test positive?
If You Test Positive
  • You must immediately self-isolate to prevent spreading the virus to others
  • You should then Contact the NHS on 111 who will advise you on the next steps to take.
Q: How can I order my home test?

To order your Covid-19 home test today, simply click Add to Basket and follow the instructions.

If you would like to speak to an advisor, please call our team on the number displayed at the top of the page.


Questions about the Better2Know service

Q: When will you send my kit to me?

If your order is placed before 4pm on a working day, then it will be sent the same day. Otherwise it will be sent on the next working day.

Q: Why do you need my email address?

Your Patient Services Manager, Louise Wright, will email you your login details to access your results, a confirmation your kit has been dispatched and finally when all your results are ready. We do not sell on or email you any other marketing materials, that is why we do not ask you to opt in or out of anything.

Q: Do I need to use my real name?

No, but the postman does need to know where to deliver the kit to. As long as you use a name that will get the kit to you, then we do not need your real name.

Q: What if I do not want to pay by card?

Our payment reference on your card will show up as "health screen" so it will not link your purchase to Better2Know. If you do not want to pay by card then we can also accept PayPal and cash. Please call our Patient Services Team to arrange payment.

Q: What does the kit packaging look like?

It will arrive in plain white envelope with your typed name and address on it.

Q: What if I have any more questions?

You can email Louise by replying to one of the emails she has sent to you. She will do her best to answer them.