- Product Description
- How it works
Better2Know Terms & Conditions
Our Early Platinum Screen is designed to provide a comprehensive overview of your sexual health at just 14 days after an incident of concern. Testing for 11 STIs, this screen requires a blood and urine sample.
This is a Nurse Kit, which means that you will be required to find a qualified medical practitioner who can collect a blood sample from your arm. You may wish to attend your local clinic or ask a trained nurse to collect your sample. Alternatively, Better2Know can arrange for a nurse to visit you at a location of your choice. This may incur an additional charge.
Which STIs does the Early Platinum Screen test for?
The Better2Know Early Platinum Screen tests for:
- Herpes I/II (current infection)
- Hepatitis B
- Hepatitis C
What will my test kit include?
Inside your test kit, you will find:
- A gold-topped blood collection tube and protective case
- Two purple-topped blood collection tubes and protective case
- A needle and holder
- Pre-blood draw antiseptic wipe and plaster
- A urine collection container
- A urine transport tube
- A pathology form
- A pre-paid return envelope
- A full set of instructions.
How does this screen work?
Once you have ordered your test kit online, we will send it to you by first class post. Alternatively, you can opt for our Special Delivery option at the checkout. When you receive your kit, please read the instructions carefully. Contact Better2Know to arrange for a medical practitioner to collect your blood sample (additional charges may apply). Alternatively, you can arrange to find your own medical practitioner who will collect your blood sample for you. Once your blood sample has been collected, please post it along with your urine sample to our accredited laboratory using the postage-paid return envelope.
You should collect your urine sample yourself at home. Your urine sample MUST be posted to the laboratory at the same time as your blood sample.
When will my test kit arrive?
All orders placed before 4pm, Monday to Friday, will be posted on the same day. You should receive your kit either the next working day or the following day.
How will I receive my results?
Your results will be available to view online in your secure patient area, using the log-in details sent to you by email when you order your test. You can check the progress of your results at any time by logging into your patient area. We will email you as soon as all your results are ready.
Is testing with Better2Know confidential?
All Better2Know screens and tests are completely confidential. We will never share your personal information or results with anyone else without your permission.
What if I test positive for an STI?
If you test positive for an STI, do not worry. We will always help you with the next steps. This may include confirmatory testing, a prescription for medication, a doctor’s consultation or referral to a specialist.
How it works
How It Works
Buying your home test kits online is simple:
- 1 Buy your test online.
- 2 Receive it in the post.
- 3 Provide a sample.
- 4 Free return postage to the lab.
- 5 Check your results securely online.
We provide a completely confidential and anonymous service. Please refer to our FAQs above, for more information. If you have any additional questions, please do not hesitate to contact us, using the phone number at the top of the page.
Frequently Asked Questions
Q: When will you send my kit to me?
If your order is placed before 4pm on a working day, then it will be sent the same day. Otherwise it will be sent on the next working day.
Q: Why do you need my email address?
Your Patient Services Manager, Louise Wright, will email you your login details to access your results, a confirmation your kit has been dispatched and finally when all your results are ready. We do not sell on or email you any other marketing materials, that is why we do not ask you to opt in or out of anything.
Q: Do I need to use my real name?
No, but the postman does need to know where to deliver the kit to. As long as you use a name that will get the kit to you, then we do not need your real name.
Q: What does the kit packaging look like?
It will arrive in plain white envelope with your typed name and address on it.
Q: What if I have any more questions?
You can email Louise by replying to one of the emails she has sent to you. She will do her best to answer them.